General Shipping & Handling Information
Texas Uniques guarantees we will ship your items the safest possible way and at the least cost to you. Due to size, weight and value shipping requested by USPS may have to be shipped by UPS or FedX. You will receive notice of this change and the additional cost. All weights and measurements are an approximation. Inexpensive items 13 oz. and under may go via USPS mail. We ususally ship items by UPS or FedEx after payment is received. Other arrangements may be made by Texas Uniques to save costs or to deliver outisde of the US. If special services are required please send a detailed e-mail with those requirements. Special charges may be applied for additional handling services. Special charges may be applied for P.O. Box and rural routes without established delivery address.
Art & Prints
Due to the nature of various packing methods used in the shipment of Texas Uniques' art or prints, special shipping charges may apply to your order. You will be contacted regarding any special charges that may apply to your art or print order.
General Payment Info
We accept American Express, Master Card, Visa, Pay Pal, Discover Card, Cashier Check, Money Order, Personal Check (May be held for 10 - 14 days), and Wire Transfers (plus fees). For international shipments buyers are responsible for all duties and taxes. Texas residents pay a 8.25% sales tax.
Damaged Items
Sometimes, however, there is no external visible indication of damage. When you unpack your purchase and find damage, please call us so that we can file a "damage claim" with the freight company and arrange for repair or replacement. Please save the packaging so that the freight company can elect to inspect the packaging to determine what the cause may have been.
Return Policy
Your satisfaction is everything to us. If within 30 days of the purchase date you are not fully satisfied, you may return any item for an exchange of equal value less shipping charge or a refund less shipping charges and 15% restock fee. Returnable items must arrive back in original condition in original packaging. Products and packaging not in original condition will not be accepted for return. You must also return the item(s) prepaid and properly insured. Shipping charges will apply to all exchanges.
Please use the following steps to submit a return request.
1. Log into our site at https://www.texasuniques.com, then go to My Account.
2. Go to Completed Orders to find the order that holds the items you would like to return, then click Return Item(s) next to the item you wish to return.
3. Fill out the following items on the return request:
1. Quantity to return
2. Return reason
3. Return action(optional)
4. Comments(optional)
4. Click Submit Return Request.
After submitting the request, you will see the Return Instructions.
Image Color
We have made every effort to make the colors on screen as close as possible to the colors of the products you purchase. However, we cannot guarantee an exact match in colors, and the images and information on this website should not be relied on as such. The representation of colors are limited by technology and may vary due to screen and printer settings.